Shipping policy

Shipping Policy

At PureHeal Ayurveda, we aim to deliver your orders safely and efficiently.

Order Processing Time

  • All orders are processed within 1–3 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • During peak seasons or promotional periods, processing times may be slightly extended.

Shipping Timeline

  • Standard delivery within India typically takes 3–7 business days, depending on your location.

  • Delivery timelines may vary due to courier delays, remote area coverage, or unforeseen circumstances.

Once your order is shipped, you will receive a tracking link via email or SMS.

Shipping Charges

  • Shipping charges, if applicable, will be calculated and displayed at checkout.

  • We may offer free shipping on selected orders or above a certain cart value (as applicable).

Order Tracking

After dispatch, a tracking number will be shared so you can monitor your shipment status in real time.

Incorrect Address

Please ensure that your shipping address and contact details are accurate at checkout.
PureHeal Ayurveda will not be responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.

Delays

While we strive to deliver within the estimated timeline, delivery dates are not guaranteed and may be affected by external factors such as:

  • Weather conditions

  • Transport disruptions

  • Courier service issues

  • Government restrictions

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and product so we can assist you promptly.